Privacy Policy

Contact information

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Definitions

  • The CarMechanica Workshop Platform is a collection of websites that are provided and serviced by Directree Pty Ltd
  • “Website” / “Site”= the root domain and all subdomains associated with CarMechanica.com.au
  • Admins = the owners of websites licensed under a CarMechanica.com.au subdomain or their own website URL hosted on the platform
  • Visitors / Users = members of the general public who visit websites at a .CarMechanica.com.au subdomain or their own website URL hosted on the platform

The CarMechanica Workshop Platform is a website platform providing mechanics in Australia with an easy way to get business information up on the internet on their own website. The CarMechanica Workshop Platform does not guarantee the accuracy of any information displayed on subdomains (operated by Admins) of the CarMechanica.com.au root domain. Directree Pty Ltd are not liable for any misunderstanding between Users and Admins that may result from using this Site. The CarMechanica Workshop Platform does not accept liability for any costs incurred by any Users through their use of the Website and it’s services. The CarMechanica Workshop Platform relies on Admins to remain honest in their description of their businesses, products and offerings, and in dealing with Users.

Information The CarMechanica Workshop Platform Collects

The CarMechanica Workshop Platform collects information to provide better services to all of our Users and Admins. For Admins, we collect your business contact details and website content information that you enter when you set up your site. For Users, we collect anonymous usage statistics through Google Analytics, and your details that are entered through the Website(s) contact / booking request forms.

Information The CarMechanica Workshop Platform gets from any Users’ use of the Website. The CarMechanica Workshop Platform collect information about the services that Users use and how Users use them.

This information includes:

Device information

The CarMechanica Workshop Platform collects device¬ specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).

Log information

Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.

Cookies that may uniquely identify your browser or your Account.

Location information

When Users and Admins use The CarMechanica Workshop Platform’s services, The CarMechanica Workshop Platform may collect and process information about your actual location. The CarMechanica Workshop Platform uses various technologies to determine location, including IP address, GPS, and other sensors.

The CarMechanica Workshop Platform may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

Cookies and anonymous identifiers

The CarMechanica Workshop Platform and our partners use various technologies to collect and store information when Users visit The CarMechanica Workshop Platform, and this may include sending one or more cookies or anonymous identifiers to your device.

How The CarMechanica Workshop Platform uses information collected

The CarMechanica Workshop Platform uses the information collected from the Website(s) to provide, maintain, protect and improve our services, to develop new ones, and to protect The CarMechanica Workshop Platform and our Admins & Users. The CarMechanica Workshop Platform will or may also use this information to offer Users tailored content – such as giving more relevant search results and features.

When Admins contact The CarMechanica Workshop Platform, The CarMechanica Workshop Platform keeps a record of your communication to help solve any issues which may occur. The CarMechanica Workshop Platform may use email addresses to inform Users about our services, such as informing Users about upcoming changes or improvements.

The CarMechanica Workshop Platform uses information collected from cookies and other technologies, to improve your user experience and the overall quality of our services.

The CarMechanica Workshop Platform will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

The CarMechanica Workshop Platform processes personal information on our servers in many countries around the world. The CarMechanica Workshop Platform may process your personal information on a server located outside the country where Users live.

Information Users share

Our services enable Users to share information with others, such as User and Product listing and reviews. Remember that when Users share information publicly, it may be indexable by search engines, including Google, Bing etc. Our services provide Users with different options on sharing and removing your content. Any information or pictures Admins make publicly available on The CarMechanica Workshop Platform, may be used to advertise The CarMechanica Workshop Platform.

Accessing and updating your personal information

Whenever Admins use our services, The CarMechanica Workshop Platform aims to provide Users with access to your business information. If that information is wrong, The CarMechanica Workshop Platform strives to give Admins ways to update it quickly or to delete it – unless The CarMechanica Workshop Platform has to keep that information for legitimate business or legal purposes. When updating your personal information, The CarMechanica Workshop Platform may ask Admins to verify their identity before The CarMechanica Workshop Platform can act on your request.

The CarMechanica Workshop Platform may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Where The CarMechanica Workshop Platform can provide information access and correction, The CarMechanica Workshop Platform will do so for free, except where it would require a disproportionate effort. The CarMechanica Workshop Platform aims to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after Admins delete information from our services, The CarMechanica Workshop Platform may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information The CarMechanica Workshop Platform shares

The CarMechanica Workshop Platform does not share personal information with companies, organisations and individuals outside of The CarMechanica Workshop Platform, without your consent.

Exceptions include

For legal reasons*

The CarMechanica Workshop Platform will share personal information with companies, organisations or individuals outside of The CarMechanica Workshop Platform, if The CarMechanica Workshop Platform has a good¬ faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

Meet any applicable law, regulation, legal process or enforceable governmental request.

Enforce applicable Terms of Service, including investigation of potential violations.

Detect, prevent, or otherwise address fraud, security or technical issues.

Protect against harm to the rights, property or safety of The CarMechanica Workshop Platform, our Users or the public as required or permitted by law.

The CarMechanica Workshop Platform may share aggregated, non¬-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, The CarMechanica Workshop Platform may share information publicly to show trends about the general use of our services.

If The CarMechanica Workshop Platform is involved in a merger, acquisition or asset sale, The CarMechanica Workshop Platform will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

The CarMechanica Workshop Platform works hard to protect The CarMechanica Workshop Platform and our Users from unauthorised access to or unauthorised alteration, disclosure or destruction of information The CarMechanica Workshop Platform holds. In particular:

The CarMechanica Workshop Platform encrypts many of our services and Sites using SSL.

The CarMechanica Workshop Platform reviews our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.

The CarMechanica Workshop Platform restricts access to personal information to The CarMechanica Workshop Platform employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

When this Privacy Policy applies

Our Privacy Policy applies to all of the services and Sites offered by The CarMechanica Workshop Platform and its affiliates.

Our Privacy Policy does not cover the information practices of other companies and organisations who creates Sites on The CarMechanica Workshop Platform.

Compliance and cooperation with regulatory authorities

The CarMechanica Workshop Platform regularly reviews our compliance with our Privacy Policy. All formal, written complaints will be investigated by The CarMechanica Workshop Platform. The CarMechanica Workshop Platform will work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that The CarMechanica Workshop Platform cannot resolve with our users directly.

Changes

Our Privacy Policy may change from time to time. The CarMechanica Workshop Platform will not reduce your rights under this Privacy Policy without your explicit consent. The CarMechanica Workshop Platform will post any privacy policy changes on this page and, if the changes are significant, The CarMechanica Workshop Platform will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

LAST UPDATED: 27/09/2023